Frequently Asked Questions (FAQs)
We’ve compiled answers to the most common questions our customers ask about moving, packing, insurance, and delivery. These FAQs will help you understand how South Leo Packers and Movers ensures a smooth, transparent, and stress-free relocation experience.
We offer complete end-to-end moving services including household shifting, office relocation, packing and unpacking, vehicle transport, warehousing, and insurance support — all managed with ISO 9001:2015 quality standards.
We recommend booking your move at least 7–10 days in advance to ensure preferred slot availability and proper pre-move survey scheduling.
Yes. We provide high-quality packing materials including bubble wrap, corrugated sheets, thermocol, stretch film, and sealed cartons to ensure item safety during transit.
The cost depends on distance, volume of goods, packing type, labor requirements, vehicle size, and additional services like insurance or storage. We always provide a detailed estimate before work begins.
Yes. We offer goods-in-transit insurance for all moves, ensuring compensation in case of rare accidents, damages, or unforeseen incidents during transportation.
Absolutely. We operate PAN India, covering all major cities and states with a reliable transport and tracking system to ensure timely delivery.
Yes. Our clients can track their shipment through live updates and can directly contact our logistics coordinator for real-time status.
Perishable, flammable, or illegal items (like fuels, fireworks, liquor, or chemicals) cannot be transported as per safety and regulatory guidelines.
We use multi-layer protection, label each fragile package, and handle loading/unloading under trained supervision with proper cushioning materials.
Yes, you can reschedule your move by informing our support team at least 24 hours in advance, and we’ll arrange a new convenient slot.
Yes, we offer secure, climate-controlled warehousing for short- and long-term storage with CCTV monitoring and inventory management.
We accept UPI, bank transfer, cheque, and digital payments. Payment terms are shared transparently during quotation confirmation.
We do not transport live animals or plants due to safety regulations, but we can guide you to certified pet relocation partners if needed.
We combine ISO-based quality control, professional staff training, GPS-enabled fleets, and transparent pricing — ensuring premium yet affordable relocation.
All claims are handled through a documented process with insurance support. We aim to settle within 7–10 working days after verification.
Yes, all team members undergo police verification, ID validation, and in-house professional training before deployment.
Yes, we provide safe vehicle transportation services using enclosed car carriers and bike cradles, ensuring damage-free delivery.
Yes, our team can professionally dismantle and reinstall furniture, electronics, and fixtures as part of our complete relocation solution.
You can reach us via phone, WhatsApp at +91 98035 44005, or email at southleopackers4005@gmail.com.
Currently, we specialize in nationwide relocation across India. International partnerships are available on request for specific routes.
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