Our Policies

At South Leo Packers and Movers, we maintain a robust framework of operational, quality, and compliance policies that guide every aspect of our business. These policies ensure legal compliance, customer protection, and adherence to international quality standards such as ISO 9001:2015.

All employees, partners, and stakeholders are required to understand and comply with these policies. The management reviews each policy annually to ensure alignment with evolving industry standards, legal obligations, and customer needs.

ISO Policy

Our ISO Policy defines the company’s commitment to maintaining internationally recognized quality management standards under ISO 9001:2015.

Services Policy

Outlines our standards for service delivery, safety, transparency, and customer satisfaction across domestic and international relocations.

Quality Policy

Declares our company’s dedication to continual improvement, error prevention, and meeting or exceeding customer expectations at all levels.

Packing Policy

Details our standardized methods, approved materials, and inspection protocols designed to ensure safe and damage-free packing.

Training Policy

Describes our structured training and skill development programs for all personnel to ensure competence, compliance, and customer satisfaction.

Policy Governance & Legal Compliance

All policies of South Leo Packers and Movers are developed in accordance with the company’s ethical standards and legal obligations under applicable Indian laws and international logistics regulations. We ensure compliance with:

The Companies Act, 2013
Goods and Services Tax (GST) Act and applicable financial regulations
ISO 9001:2015 Quality Management System requirements
Motor Transport Workers Act and transport licensing norms
Data protection and confidentiality guidelines under IT Act, 2000

These policies are subject to periodic review by the management team and relevant auditors to ensure continued compliance and effectiveness. Any updates are promptly communicated to all employees and published on the company’s official communication platforms.

For clarification or further information regarding our operational policies, please contact our Compliance Department at southleopackers4005@gmail.com.